Opinion prediction from the Pitch Avatar team on the evolution of AI solutions in the near future.
The calculator effect
By now, there should be little doubt that artificial intelligence has already won. Anyone can easily verify this by looking at the statistics regarding the spread and growth of AI implementation available in the public domain. Fortunately, we have not witnessed an uprising of machines or battles with evil robots.
AI didn’t even need to evolve into what’s often called Strong AI to emerge victorious. It’s still progressing toward a general-purpose artificial intelligence, or a hypothetical Super AI. And, it seems that humanity will be actively assisting AI in this process.
Yes, of course, most surveys and studies show that few people are ready to trust AI unconditionally. However, that doesn’t prevent society from gradually handing over more and more areas to AI often willingly and with enthusiasm allowing it to influence people’s lives and work more frequently.
In addition, there is one curious point worth noting. When we work with people, we typically require them to prove their competence – whether through diplomas, testimonials from previous jobs, or similar credentials. Yet, we often assign the same tasks to AI solutions that cannot prove their qualifications in any way. In fact, we even ask medical questions to AI!
Why is this? The answer likely lies in what we call the “calculator effect.” No one questions the results of an electronic calculator; we take its output for granted. The introduction of this simple yet revolutionary device significantly boosted people’s trust in technology.
This effect was further amplified with the advent of household PCs, and later, the widespread use of the internet and various software applications including those powered by artificial intelligence.
Super AI as the key to super service
At one point, the combination of the PC and the Internet was a revolutionary solution that unified a wide array of devices and services. It’s hard to quantify how many devices and services the “computer + smartphone + Internet” ecosystem has replaced over time. Thanks to this innovation, many everyday items and phenomena gradually disappeared from daily life. The multitude of specialized devices and services was condensed into a handful of versatile devices. This human drive for universalization and the simplification of processes is crucial for understanding the direction in which AI-driven solutions will evolve in the near future.
The idea is that after eliminating one form of chaos many specialized devices and institutions we quickly built another, this time centered around software. Today, we are faced with tens of thousands of specialized programs, services and solutions. Often, these tools provide the same functionality with only minor, non-essential differences. Typically, in a competitive race for user attention (and wallets), creators launch products that are raw and unfinished, constantly refining them while identifying problems along the way.
Frequent failures and inconsistencies with advertised features are common in modern software, particularly with online services. The saying, “If you’re not ashamed of your product, you’re late to the market,” has essentially become the motto guiding today’s IT managers and developers. This approach understandably frustrates users, who often find themselves juggling several similar products, just in case one of them malfunctions. All of this, of course, applies equally to AI-based solutions.
Similarly, users are often dissatisfied with the “narrow specialization” of AI products. Some perform well with text, others with code; some focus on video, while others specialize in music. Some generate content, while others only edit. Some can recognize speech, others cannot. Some are capable of translation, others are not. It’s clear to us that users are craving universal AI solutions, ones that can handle everything. These solutions would integrate the maximum functionality of all programs, while being controlled by free-form commands, with voice requests being the priority.
It must be noted that software creators, particularly those behind online services, are well aware of this need. Work towards universalizing AI solutions is already underway, with functionality constantly being expanded and enhanced. However, the current stage of AI development does not yet allow for the realization of a true universal Super Service. Yet, it is clear that this will become possible through Strong AI.
We are confident that in the future, many individual programs and solutions will be replaced by several Super-services powered by general-purpose AI, which will continually self-improve and expand their capabilities.
While we can’t predict the exact timing of this shift, the demand is palpable, and significant efforts are already being made in this direction. This means it is bound to happen sooner rather than later, as we believe.
